Effective Date: January 24, 2025

Cirrofy Services Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website (cirrofy.com), our Cirrofy ERP service, and our online store.

1. Introduction

This Privacy Policy describes how Cirrofy Services Inc. collects, uses, and protects the personal information of visitors to our website, users of our Cirrofy ERP service, and customers of our online store. We are committed to complying with applicable data privacy laws and regulations.

2. Information We Collect

We collect different types of information depending on how you interact with our services:

2.1 Website Visitors

When you visit cirrofy.com, we may collect:

  • IP address
  • Browser type
  • Pages visited
  • Comments you leave (including name, email, and website, if provided)
  • Media you upload (please avoid including embedded location data)

2.2 Cirrofy ERP Users

When you register for and use Cirrofy ERP, we may collect:

  • Full Name
  • Business Name
  • Contact Information (e.g., email address, phone number)
  • Business Registration Information (if applicable)
  • Usage data related to your interactions with the ERP system

2.3 Online Store Customers

When you make a purchase in our online store, we may collect:

  • Contact Information (e.g., name, email address, shipping address)
  • Payment Information (processed by third-party payment gateways; we do not store complete credit card details)
  • Purchase History

2.4 Demo Instance Users

When you use a demo instance of Cirrofy ERP, you may enter data into the system. Please be aware that this data may be visible to or shared with other users of the demo instance.

2.5 Quiz and Survey Participants

When you participate in quizzes or surveys, we collect the data you provide, which may include:

  • Quiz answers related to your business needs and preferences
  • Technical details, such as your IP address and geolocation

2.6 Automatically Collected Information

When you visit cirrofy.com or use our services, we may automatically collect information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Log Data (such as date and time of access)
  • Cookies and Tracking Technologies (for functionality and analytics)

3. How We Use Your Information

We use your information for the following purposes:

3.1 Website Visitors

  • To display comments and associated profile pictures (if applicable)
  • To detect spam
  • To analyze website traffic and improve website performance
  • To personalize user experience (e.g., through cookies)

3.2 Cirrofy ERP Users

  • To create and manage your account
  • To provide and support the Cirrofy ERP service
  • To communicate with you about your account and service updates
  • To generate reports and analytics related to your use of the ERP system

3.3 Online Store Customers

  • To process and fulfill your orders
  • To provide customer support
  • To communicate with you about your purchases and promotions (if you have opted in)

3.4 Demo Instance Data

Data entered into demo instances is used to allow you to evaluate Cirrofy ERP. Because demo instances are shared environments, this data may be visible to or shared with other users.

3.5 Quiz and Survey Data

  • To assess your eligibility for free trials or demo instances
  • To provide tailored recommendations and follow-ups
  • To analyze trends and improve our services

3.5 General Uses

  • To process payments (through third-party payment gateways)
  • To comply with legal and regulatory obligations
  • To improve our services and offerings

4. Sharing Your Information

We may share your information with:

  • Service Providers: Trusted third-party service providers who assist us in delivering our services (e.g., IT support, data storage, payment processors, marketing platforms). We ensure these providers comply with strict data protection requirements.
  • Legal Authorities: We may disclose information if required by law or to protect our rights, property, or safety.
  • Quiz Platform Providers: We may share quiz data with third-party service providers that assist us in managing and analyzing quiz responses.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Comments: Retained indefinitely.
  • User Account Information: Retained while your account is active.
  • Billing and Transaction Data: Retained for a minimum of 10 years for accounting and tax purposes.
  • Quiz Data: Quiz responses and associated data are retained indefinitely to support follow-ups and future references.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of your personal data.
  • Rectification: You can request corrections to inaccurate or incomplete data.
  • Erasure: You can request deletion of your data under certain conditions.
  • Objection: You can object to the processing of your data in some situations.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format. To exercise these rights, please contact us.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze usage, and enable essential website features. You may disable cookies in your browser settings, but this may limit certain features on our website.

8. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

9. Children’s Privacy

Our services are intended for businesses and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been inadvertently collected, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Changes to the policy are effective upon posting.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at Contact Page